Esto es lo que me han contestado:
Dear consumer.
Thank you for contacting us, we apologize for the inconvenient, please note that due to unsuccessfully login attempts. Every time that you type wrongly any pass phrase several times, for security measures your account will be blocked 24 hours; after 24 hours our system will release your account automatically, so that you will have only *one opportunity to login /or/ the chance to reset your login information through our Services section “Reset wizard”. For more information you are more than welcome to contact our live chat support.
*If you fail the second opportunity, the account will be blocked 24 hours more.
No entiendo mucho ingles, pero creo que dicen que en 24 horas después de bloqueada ya podre loguearme.
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